Shipping policy

Processing Time:
All orders are processed within 1–3 business days (Monday to Friday, excluding holidays). Orders placed after 2:00 PM ET will be processed the next business day.

Shipping Time:
Estimated delivery within 7–15 business days, depending on your location within Canada. Remote or rural areas may experience slightly longer transit times.

Shipping Method:
We use standard tracked shipping via trusted carriers such as ParcelPanel.

Shipping Cost:

While Shipping fees are calculated at checkout based on your delivery address and the total weight and dimensions of your package.
Free shipping may be available on eligible orders or promotions.

Tracking:
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel in real time.

Note:
Occasional delays may occur due to customs processing, carrier backlogs, weather disruptions, or high-demand periods (e.g., holidays).
If you experience issues with your shipment, please contact our support team at:

Trade name: GrasperQuests Corp.

Phone number: 226-641-6144

Email: grasperquests@hotmail.com

Physical address: GrasperQuests, 8 Christopher Ct, 502, Guelph ON N1G 4N7, Canada